Effective date: July 28, 2026
Ember Smoke & Vape respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or interact with our online forms.
Ember Smoke & Vape is an in-store retail business located in Mesa, Arizona. Our website provides information about our store, product categories, location, business updates, and contact options. We do not currently sell products online through this website.
We may collect limited information when you visit or use our website, including: website usage information such as pages visited, browser type, device type, referring website, general location data, and interactions with the site; contact information you choose to provide, such as your name, email address, phone number, and message content when you submit a contact form or request information; and technical information such as IP address, cookies, and browser settings used to help the website function properly.
We do not intentionally collect unnecessary personal information, and we do not sell your personal information.
We use information collected through the website to respond to inquiries submitted through our contact forms, improve website performance and content, understand general website traffic and visitor behavior, maintain website security and prevent misuse, and provide store information, updates, and customer support.
We may use aggregated or anonymized information for internal business analysis. That information does not identify individual visitors.
Ember Smoke & Vape sells age-restricted products. Our website and store are intended for adults 21 years of age or older.
We do not knowingly collect personal information from anyone under 21. If we learn that information has been submitted by a person under 21, we may delete it. Visiting this website does not authorize anyone to purchase age-restricted products, and valid government-issued identification is required for all applicable in-store purchases.
Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand how visitors use the site. Cookies are small files stored on your device that help websites remember preferences and measure usage. You may disable cookies through your browser settings, but some website features may not work properly.
We do not use cookies to sell personal information. If we use third-party analytics or advertising tools, those providers may collect limited information according to their own privacy policies.
We use Google Analytics 4 (GA4) and Google Tag Manager (GTM), tools provided by Google, to help us understand how visitors use this website. Google Tag Manager is used to manage the placement of measurement code on the site, and Google Analytics 4 measures general website usage and visitor interactions.
The interactions we measure include clicks on our directions link, clicks on our phone number, clicks on our email address, navigation between site pages and product categories, and successful submissions of the contact form. This information helps us understand which parts of the website visitors find useful and how people choose to get in touch with us.
We do not sell personal information collected through Google Analytics 4 or Google Tag Manager, and we do not currently use these tools for advertising personalization.
Our website may use third-party providers for services such as website hosting, analytics, forms, maps, email communication, and embedded content. These services may collect or process limited information as necessary to provide their services. Ember Smoke & Vape is not responsible for the privacy practices of third-party websites or services, and we encourage visitors to review those policies directly.
We take reasonable administrative, technical, and operational steps to help protect information submitted through the website. However, no website, internet transmission, or electronic storage method is completely secure, and we cannot guarantee the absolute security of information transmitted online.
We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, respond to inquiries, maintain business records, comply with legal obligations, or resolve disputes. When information is no longer needed, we may delete or anonymize it.
We do not sell personal information. We may share limited information only when necessary to operate and maintain the website, respond to customer inquiries, work with service providers who support our business, comply with legal obligations or law enforcement and regulatory requirements, or protect our rights, safety, property, customers, or business operations.
You may contact us to request access, correction, or deletion of personal information you have provided, subject to applicable legal and business record requirements. You may also disable cookies through your browser settings or choose not to submit personal information through the website.
Our website may include links to third-party websites, including maps, social media pages, vendor resources, or external platforms. We are not responsible for the content, security, or privacy practices of those websites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after updates are posted means you accept the revised policy.
For questions about this Privacy Policy or how your information is handled, please contact us through the contact page on this website.
