Privacy Policy
Effective Date: May 5, 2026
Ember Smoke & Vape respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or interact with our online forms.
Ember Smoke & Vape is an in-store retail business located in Mesa, Arizona. Our website is intended to provide information about our store, product categories, location, business updates, and contact options. We do not currently sell products online through this website.
Information We Collect
We may collect limited information when you visit or use our website, including:
Website usage information, such as pages visited, browser type, device type, referring website, general location data, and interactions with the website.
Contact information you choose to provide, such as your name, email address, phone number, and message content when you submit a contact form or request information.
Technical information, such as IP address, cookies, browser settings, and other information used to help the website function properly.
We do not intentionally collect unnecessary personal information, and we do not sell your personal information.
How We Use Information
We use information collected through the website to:
Respond to inquiries submitted through our contact forms.
Improve website performance, layout, content, and user experience.
Understand general website traffic and visitor behavior.
Maintain website security and prevent misuse.
Provide store information, updates, and customer support.
We may use aggregated or anonymized information for internal business analysis, but that information does not identify individual visitors.
Age-Restricted Products
Ember Smoke & Vape sells age-restricted products. Our website and store are intended for adults 21 years of age or older.
We do not knowingly collect personal information from anyone under 21. If we learn that information has been submitted by a person under 21, we may delete that information.
Visiting this website does not authorize anyone to purchase age-restricted products. Valid government-issued identification is required for applicable in-store purchases.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website functionality and understand how visitors use the site.
Cookies are small files stored on your device that help websites remember preferences and measure usage. You may disable cookies through your browser settings, but some website features may not work properly.
We do not use cookies to sell personal information. If we use third-party analytics or advertising tools, those providers may collect limited information according to their own privacy policies.
Third-Party Services
Our website may use third-party providers for services such as website hosting, analytics, forms, maps, email communication, and embedded content.
These third-party services may collect or process limited information as necessary to provide their services. Ember Smoke & Vape is not responsible for the privacy practices of third-party websites or services. We encourage visitors to review those privacy policies directly.
How We Protect Information
We take reasonable administrative, technical, and operational steps to help protect information submitted through the website.
However, no website, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted online.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, respond to inquiries, maintain business records, comply with legal obligations, or resolve disputes.
When information is no longer needed, we may delete or anonymize it.
Sharing of Information
We do not sell personal information.
We may share limited information only when necessary to:
Operate and maintain the website.
Respond to customer inquiries.
Work with service providers who support our business.
Comply with legal obligations, law enforcement requests, or regulatory requirements.
Protect our rights, safety, property, customers, or business operations.
Your Choices
You may contact us to request access, correction, or deletion of personal information you have provided to us, subject to applicable legal and business record requirements.
You may also disable cookies through your browser settings or avoid submitting personal information through the website.
Links to Other Websites
Our website may include links to third-party websites, including maps, social media pages, vendor resources, or external platforms. We are not responsible for the content, security, or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after updates are posted means you accept the revised policy.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us through the contact page on this website.
